Don’t be a rude customer
Personal November 30th, 2009
Just got back from the bank.
I did my usual thing, filling out a deposit slip and signing my paycheck. It was lunch time, so there was a small line in front of me. While waiting, I could overhear one of the customers at the teller window.
Obviously he sounded agitated, because he was saying out loud something like, “Don’t tell me you can’t do it. Just do it.” The teller, very cute and pretty, I might add, seemed a bit meek in saying that she couldn’t perform whatever task the rude client had demanded of her.
Fortunately, it didn’t escalate to the point where a manger had to get involved. Still, I felt a little bad for the teller, having been in her position before. I’m not sure if she was new to this, but I wanted to cheer her up with a horror customer story of my own—and mostly flirt with her… she not only had really cute highlights in her dark hair, but she had this teeny, sexy piercing in her nose. And she had glasses, totally hot .
Unfortunately, there was more than one teller working the line, and I just ended up with someone else.
Tags: banking, customer service
Tags: banking, Chicago, Comics, Dr. Horrible, IMAX, The Dark Knight, Trader Joe's
Things I’ve Learned Being A Bank Teller
Work February 9th, 2009
This list was passed around by friends at my last job at the bank. It’s pretty hilarious to those who’ve been in banking. A lot of these I’ve gotten from some ::ahem:: “bad” ::ahem:: clients who like to yell at bank tellers, thinking they know everything… I know the “customer is always right,” but no–it isn’t exactly true in all cases.
- I know everyone in the world, so I never need to ask for ID.
- “I’ll be with you in one moment,” means “Come right up here into my business.”
- Every bank in the world steals money from its customers, particularly the ones that don’t keep a register.
- I’m always kidding when I tell people a check is not any good. I’m a good kidder.
- I know the balance of every account at the bank.
- I am at the bank just because I feel like it; my window isn’t actually open when I say, “May I help you?”
- I know everyone’s account number.
- I know everyone’s address.
- I don’t understand how banking works.
- I have to do whatever the person who gave my customer the check said.
- I don’t know how to count.
- I don’t know how to add.
- I don’t know what the date is.
- I can read everyone’s mind.
- If I ask for your social, Im trying to steal your identity.
- I know when every new coin will be arriving.
- I know how much everyones bills are for the month.
- We don’t sell stamps.
- We are just here for fun on most holidays, were not really open. We love when you rub it in.
- When someone asks how you want your cash back, you are supposed to tell them after you get your money back.
- Apparently people have different definitions of commercial.
- Your time is more important than mine. I have no life. When you show up 5 minutes before we close to make 10 deposits or open a new account, we dont mind.
- Everyone with the Bank name tag is related.
- I am also your secretary.
- We love to place holds on your checks for fun, we are the only bank that does it.
- 13 hours and 10 minutes is not enough time for people to do their business.
- I am in charge of the never ending popcorn, smarties, and coffee.
- It is polite to ignore someone when they say hello.
- It is my fault when someone cuts you in line. I should have been paying attention to you and not your money.
- I know what a checkingdepositwithdrawal for savings is.
- Being rude should make me want to help you more.
- I am not really human, I should not make mistakes.
- It is okay to go into someones office when their door is shut.
- I have a secret collection of licenses in my cubby.
- I cant hear. I need you to ding the bell 5 times in a row.
- The sign that says Next Window Please is just for decoration.
- I make people wait on purpose, it’s fun to make them mad.
- I know everyones pin number to their ATM card.
- Fraud isn’t real, I should give customers exactly what they want.
- The coin machine is my favorite thing to do.
- The bank gives out free poinsettias at Christmas, we order them for you, not the bank. Display only means whatever you want it to mean.
- Please and Thank You are forbidden words at the bank. We hate to hear them.>
- Checking and Savings deposit slips are EXACTLY the same, we just like the color pink and wanted to make them more colorful. Marking through the word savings changes the deposit slip completely!
- When I tell someone the same thing over and over, I’m just doing it for fun. I like to waste my breath.
- We will break the rules for anybody as long as you gripe for more than 10 minutes.
- I am a professional coin counter. Even when the machine is broken, I will count the coin for you by hand!
- I am psychic; when you call I can recognize your voice and pull up your information. My computer is voice activated. It’s that fancy technology we have.
- You don’t have to tell me that you’ve been with the bank for 50 years… I can tell.
- Even after 4 years, I am a new teller to anyone who has never seen me before. If I have never met you, I have no idea what Im doing.
- I make the rules for the banking industry. You can blame everything on me!
- I’m an idiot.
Tags: banking
Banking From A Banker
Money, Personal, Work December 5th, 2008
A long time ago, I had written a note about some banking tips, seeing as how I’m a banker myself. I totally forgot about it until I had found it while wasting time on the Facebook. It bugs me that I hadn’t posted it on the blog, but I intend to remedy that now, with a few modifications/additions.
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